Common queries answered
Frequently asked Questions
Depending on the day of the week we receive your order, we aim to process all orders within two working days. Your location then determines how long it might take to reach you once dispatched by courier. Note that we do have an add-on charge for Priority Delivery.
See our Shipping and Returns page for full details.
Contact us with any queries either via our Contact form or message us on our Facebook page. We will get back to you ASAP.
Use our contact form or email us as soon as possible. We will do our best to reroute the parcel.
Our mugs are sold only within New Zealand. Once we introduce our range of shirts we may consider overseas sales for those.
Yes, unless you are ordering more than 4, where we will choose the best method.